Privacy Policy

Ledger & Lane LLC ("Ledger & Lane," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at ledgerandlane.co (the "Site") or engage our accounts receivable management services (the "Services").

By accessing the Site or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our Site or Services, we may collect information that you voluntarily provide, including:

• •Contact Information: Name, email address, phone number, company name, and job title
• •Business Information: Industry, annual revenue, invoicing systems, and accounts receivable data you submit for assessment or ongoing management
• •Communications: Correspondence you send to us, including emails, form submissions, and call recordings (with consent)
• •Payment Information: Billing details processed through our third-party payment processors (we do not store credit card numbers)

1.2 Client Customer Information

In the course of providing our Services, we may receive information about our clients' customers ("End Customers"), including names, contact information, invoice details, payment history, and account balances. This information is provided to us by our clients and is used solely for the purpose of managing accounts receivable on our clients' behalf.

1.3 Information Collected Automatically

When you visit our Site, we may automatically collect:

• •Device Information: IP address, browser type, operating system, and device identifiers
• •Usage Data: Pages visited, time spent on pages, referring URLs, and clickstream data
• •Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience and analyze Site usage

2. How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, maintain, and improve our Services
• •To conduct accounts receivable outreach on behalf of our clients
• •To communicate with you about your account, inquiries, or requests
• •To generate reports and analytics for our clients
• •To comply with legal obligations and enforce our agreements
• •To detect, prevent, and address fraud, security issues, or technical problems
• •To send marketing communications (only with your consent, and you may opt out at any time)

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• •With Our Clients: We share collection activity reports, payment status, and communication logs with the client on whose behalf we are managing receivables
• •Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., hosting providers, email platforms, payment processors), subject to confidentiality agreements
• •Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client customer data is retained for the duration of our service relationship with the client, plus a reasonable period thereafter to comply with legal obligations.

Upon termination of a client relationship, we will securely delete or anonymize End Customer data within 90 days unless otherwise required by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• •Access: Request a copy of the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information, subject to legal retention requirements
• •Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• •Do Not Sell: We do not sell personal information. If you are a California resident, you may exercise your rights under the CCPA by contacting us at the address below

To exercise any of these rights, please contact us at hello@ledgerandlane.co. We will respond to your request within 30 days.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date above. Your continued use of the Site or Services after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us: